That’s the sound of a hard drive physical failing. If you take out the whir and the crunch that’s the sound of a hard drive logistically failing. If you’re reading this article, this has probably just happened to you.
Now you want to know what to do about it. Maybe you’ve had your little freak-out session where you’ve yelled, possibly cried, at the potential loss of data from your beloved computer. But you want to know how you can fix it. Well, my friend, thanks for reading! Hopefully this will help you.
There are several companies that make data recovery their business. They make it their mission to remove the stress and worry from average Joes/Janes like you and I by fixing these delicate hard drives we don’t have the education or technical skills to fix on our own.
How they do it is pretty simple. We’ll look at Secure Data Recovery® in this article since they are in the top three for this service.
Secure Data Recovery® pulls you in with their excellent customer service. These agents really know what they are talking about. They take the time to answer all your questions either by telephone or e-mail and don’t go off topic by trying to sell you something. Their information is consistent so you don’t have to worry about getting the agent who doesn’t know anything: there is a standard to be met and they meet it. Their customer service gives great attention to detail to ensure all questions are answered, no matter how difficult or easy they may seem.
There’s more to Secure Data Recovery® than great customer service, but for average people like you and I the customer service helps us feel more valued and connected to the business. So on top of all this, let’s look at their security. It’s nerve-racking to hand over your digital life to someone and hope that the mushy poetry you’ve been secretly writing for three years doesn’t find its way in the world without your knowledge. The data is always recovered with a 256-bit AES encryption that employs single-use passwords. The entire facility is under lock and key with 24/7 surveillance. Each employee has their own password which means that they can be tracked going in and out of any area. They are never allowed to leave the building with media of any kind so that means you can trust your data won’t go off on any field trips without your knowledge.
The service itself is extremely trustworthy. The Secure Data Recovery® facilities have an ISO 4 Class 10 clean room. Currently, this is the only hard drive recovery service that has a clean room with such a designation. This means they are really, really good. Hard drives can be susceptible to contaminants so with a cleanroom of this caliber you can rest assured that your data won’t suffer any additional damage. If you go to their website when you are preparing to send in your hard drive they even have shipping pointers so that you can send it safely and not have to worry about any extra damage in transit.
With their fantastic facilities and great customer service they also provide a free estimate which will break down the issues and the cost line by line so that you know exactly what you are getting into. If you go with the estimate, you can also rest assured that your costs won’t suddenly sky-rocket unless you ask for additional services to be provided.
All in all Secure Data Recovery® earns its place in the top three by going above and beyond the basics of data recovery with their exceptional service and fantastic facilities.